I very much enjoyed your presentation at Northwestern Mutual’s Annual Meeting. In addition to giving us some very valuable ideas to get organized and keep organized, more importantly your suggestions were simple and very easily implemented. Your presentation was well paced and enjoyable for all of us and it is always helpful to be able to ask questions and get real, helpful answers. Out of all the sessions I attended during our four day meeting, your session was the most valuable and helpful to me in my work. It is obvious that you are good at what you do and enjoy it.